Returns & Exchanges
At Taos Australia, we want you to love your fashion finds; if you are not completely satisfied, you can return your items within 30 days of delivery for a refund or exchange. Please ensure all garments are in their original condition, unworn, and with all tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring the return form is included inside the parcel for faster processing.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any Australia Post location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing